I am not ex-student but i got 20% disc too.
A personal experience to share to share :
1) after 20% discount, my product is 8 - 12% higher from authorised agents.
2) brand new products which I have paid but uncollected (from shop), at the point of collection (some time later), I decided I wanted something of the same price tag but different product. A moon-faced idiot told me that "company policy states that exchange product will not be accorded discount, so I have to top-up the difference".
Take for example,
Price tage : $300
Paid : $240 for an (over-priced) item after 20% discount
SAME product different brand with SAME price tag : $300
Top up : $60
Reason is, The reciept (for collection) shows that I have only paid $240, so I have to top-up.
I was shaken, I thought Shylock* has just possessed the guy behind the counter.*Shylock is a character in one of Shakesphere's story.
Shylock's integrity is akin to air in outerspace, ABSENT. For those who appreciate such character & business practises, you know the where to find them.
From what I know they r diff owners. Jack owns scubawarehouse while John owns Waikiki. Price is definitely the same, but if u know them n former student (me), u'll gt 20% disc.